Online Ordering & Reservation System

Create your own website and start accepting online orders and reservations. Manage everything online with our streamlined admin interface

Self setup process

No order fees

Meeting All Your Requirements

Collection

Order for collection directly in-store either due immediately or at a later time

Delivery

Order delivery to a specific address within your pre-configured rules and zones

Dine-In

Order directly from your table by selecting your table number or scanning the QR code

Reservation

Request a table booking at a later date with e-mail confirmations

Your Website, Your Brand

Create your own unique online ordering website with your brand colors and images. Choose from pre-made themes and stock images. Craft the best look with our built-in site editor.

Easily connect your own domain name to your ordering website and get a free SSL certificate for secure access.

www.yourdomain.com

Easy Order Management

Using our real-time order management interface, your staff can get a birds eye view of every pending order and easily keep track of what needs to be prepared next.

Automated receipt printing to unlimited printers
Customizable e-mail, audio and device notifications
Order events log to maintain staff accountability

Features

Everything you need to start, manage and succeed with online ordering & reservations

Ordering Website

Create your own custom online ordering website connected to your own domain name. Includes a free SSL certificate for security.

Landing Page

Generate a unique business landing page that can either be used as your main website or a store locator page.

Admin Dashboard

Easily manage your settings, menus, orders and reservations online through the admin dashboard. Create staff accounts with restricted access.

iOS & Android Apps

Get your own custom branded mobile application on the iOS and Android app store for a flat fee. Great way to build your brand.

Online Payments

Capture online payments directly to your merchant accounts from a variety of online payment providers such as Stripe, PayPal, POLi & more.

Multi-Region

Built to be used worldwide. All your currencies, dates and times are formatted in the most recognizable way for your local customers.

Multi-Currency

Our system provides support for nearly every currency in the world with precise financial calculations.

Multi-Language

Our online ordering interface is available in several different languages that can easily be chosen by your customer.

Multiple & Compounding Taxes

Configure any number of taxes to be applied to your prices either inclusive or exclusive of tax. Taxes can also be compounding.

API Access

Hook into the system with our easy to use REST API in JSON format. Automate tasks or write your own custom integrations.

Integrations

Connect your system to a variety of 3rd party services such as social platforms to enhance and extend your system.

Regular Updates

Get access to a constant stream of new updates and features that are regularly added to the system based on customer feedback

First Class Support

We prioritise customer support over sales. Get in touch with us easily with less than 12 hour response times, 7 days a week

Order Types

Collections

Allow customers to easily place a pickup order for immediate collection or at a later time within your opening hours.

Deliveries

Order for delivery within a certain range of your store location or within designated zones.

Dine-In & Room Service

Customers can place orders directly from their table with optional password protection. Use with QR codes or NFC tags to improve the experience.

Table Bookings & Reservations

Customers can request a table booking online and stay updated on the status of their booking via e-mail updates.

Ordering Experience

Order History

Logged in customers can easily view their order history and re-order the same items with ease.

Express Checkout

Customers can easily re-order as all their checkout and delivery information is saved for future orders.

Guest & Customer Checkout

Customers can checkout as guests or login via email, Facebook or Google. All customer information is tracked for your use including guests through matching their checkout details.

Real-Time Order Receipt

Customers get a unique web URL as their receipt once an order is placed. They can view changes to their order status in real-time as you update it through the management interface.

Customer E-Mail Receipt

All customers will receive an e-mail notification confirming their order was placed along with a PDF receipt for reference.

QR Code & NFC Ordering

Dine-in orders can be initiated by scanning a QR code or tapping an NFC tag to automatically bring up your website with the table / room numbered entered and ready to order.

Order Management

Accept Orders Anytime

Customers can place orders which are due immediately or for a later time within your designated opening hours. Set multiple opening and closing times per day.

Order Statuses

Track the fulfilment of orders with built-in order statuses. Customers are notified in real-time whenever you update an order.

Automated Statuses

Automatically update order statuses based on the amount of time that has passed since the order was placed. Useful if you have a large volume of orders.

Automated Wait Times

Accurately determine order wait times for every order type to improve your customer experience.

Conditional Fees

Configure custom fees based on certain order conditions. Fees can have both a fixed and percent based value. E.g. credit card fee, £0.30 + 2.8%.

Audio, Email & Device Notifications

Receive notifications whenever an order is placed. Notifications can be sent to 3 e-mails. Audio can be customized by duration and noise. Devices supporting notifications will receive one.

Delivery Management

Accurate Delivery Wait Times

Customers are provided with accurate delivery wait times that take into consideration the time it takes to prepare food along with the driving time.

Delivery Conditions

Configure a minimum order for deliveries, set custom times for deliveries, only accept orders within a certain range of your store.

Delivery Zoning

Create specific delivery zones for each of your store locations and charge a different fee for each zone.

Customizable Delivery Pricing

Delivery fees can be a fixed fee, a fee based on the distance to the store or a fee based on the delivery zones for a store location.

Promos & Coupons

Promotional Codes

Create promo codes for fixed and percent based discounts. Restrict promotions based on a number of different available rules.

Promo Rules

Promos can be targeted to specific dishes, a maximum number of uses or to customers which are logged in. Promos can also be restricted to specific days and times.

Automatically Apply Promos

A promo code can be automatically applied to a customers cart if they meet the requirements defined by the promo.

Age Restrictions

Built-In Age Verifications

Enable age restriction to allow registered customers to submit their ID for approval by your staff.

Age Restricted Menus

Only approved customers can order from age-restricted menus. Perfect for use in bars or clubs.

Manage & Revoke Approval

Easily retain and view customers IDs for future use. Revoke age approval for a customer if needed.

Responsive & Mobile Friendly

Designed to look great, work smoothly and provide a great ordering experience across all devices such as phones, tablets and desktops.

Showcase Your Menus & Information

Display all your menus, dishes and business information in a way that’s easily accessible to all your customers.

SEO Friendly

Get discovered by search engines easily by customizing your page title and meta tags for maximum search engine visibility.

Built-In Contact Form

Customers can easily reach you by sending you an e-mail directly from the contact form embedded in your online store.

Embedded Maps

A map of your store location is embedded into your website for customers to help customers easily locate you.

Customize Images & Colors

Add your own logo, header, background image and dish images. Modify every color of your website without restriction.

Access Google Font Library

Good fonts help give personality. Easily choose from the 100’s of fonts at the Google Font Library.

Link From Existing Websites

Link to your new websites from an existing one or embed your ordering interface directly into your existing website using an iframe.

Custom Domain Support

Easily connect your own custom domain name to your online ordering website or landing page for a better user experience.

SSL Secured

Our servers will automatically generate and manage your SSL certificate for your website to enable HTTPS security.

Custom CSS & Javascript

Inject your own CSS and javascript into the page. Useful for making extra customizations and adding custom scripts and widgets.

Online Admin Dashboard

Log in to your online admin dashboard to easily manage all your orders, bookings and business information.

Accessible On All Devices

The online management interface is designed to work well on all devices and is even perfect to set up in-store on a tablet.

Staff Accounts

Create restricted staff accounts with custom login and password. Restrict accounts to only particular actions to prevent unauthorized access.

Real-Time Order Management

Manage orders in real-time without page reloads through the order management interface. Orders will automatically be highlighted on the interface as they come through.

Email, Audio & Device Notifications

Automatically receive an email and device notification every time a new order is placed. Customise audio notification duration, sounds and play until confirmed.

Easy To Use

Every feature and setting is fully documented and explained alongside the option. This way you can easily understand how everything works as you progress.

Perfect For In-Store Setup

Set up the order management interface in-store on a tablet or PC for staff to use and manage new orders.

Sales Reports

Understand your trends with our extensive sales report that shows you all your key performance metrics.

Export All Your Data

Your data is yours. Everything from orders, bookings and customers can easily be exported to CSV / Excel format for use with 3rd party applications.

Multiple Menus With Conditions

Create any number of menus segmented by store locations and a variety of conditions such as order types, dates and times. E.g. create a lunch menu, pickup menu or pre-order only menu.

Advanced Dish Customization

Create a variety of customizable options for each dish. E.g. meat types, optional sauces, pizza toppings, build your own dishes and more.

Combo Dishes & Meals

Create dishes that require customers to select a combination of dishes. This can be used to create combos and meals such as choose 3 pizzas and a drink.

Fixed or Variable Combo Pricing

Set a fixed price for a combo dish or add variable dish prices based on the price of the different items that make up the combo.

Dish Statuses

Flag dishes as out of stock or not available for ordering on a per location basis. You can also hide dishes from your menu.

Dish Tags

Create fully customizable dish tags with a unique color and icon to represent things such as gluten free, vegan, spicy, etc.

Order History

Logged in customers can easily view their order history and access all their order receipts.

Quick Re-orders

Customers can re-order their saved previous orders easily for express checkout.

Guest Accounts

Customers ordering without logging in are created as guests in the system. Guest’s are automatically matched the next time by the name, email and phone.

E-Mail Accounts

Customers can create accounts easily with the email address. They can login from any device to easily access past receipts and orders.

Social Accounts

Make it easy for your customers to sign up with Facebook and Google accounts. Automatically collect valuable data stored about the customers by these platforms.

Customer Analytics

See the details of all your customer such as their type, name, email, phone, total sales, total orders, web sessions, delivery addresses and more.

Customer Data Export

Your data is yours. All your customers can easily be exported to CSV / Excel format for use with 3rd party applications.

Automated Order Printing

Automatically print new orders whenever they are placed with a less than 10 second delay.

Manual Order Printing

Manually print copies of your orders directly from our web interface to any printer connected to our software.

Customizable Order Receipts

Create custom receipts with your own header and footer. Modify the details on the receipt to create one for the kitchen and one for the customer.

Unlimited Printers & Printing

Utilize any number of printers at once each with their own unique configurations and print as many orders and copies without limits.

Windows or Linux Based Printing

Connect your printer to any Windows or Linux PC, install your printer driver, our software and link it up to your account.

Designed For Thermal Printers

Our receipts are optimized for standard thermal printers used across retail operations but they work with any printer or paper size.

Raspberry Pi & SBC Printing

Run our printing software on a Raspberry Pi or other Linux based single board computers as an alternative to Windows printing.

Online Payments

Stripe

Capture online payments from a variety of credit cards directly to your Stripe account.

PayPal

Connect your PayPal account to easily accepts online payments and credit cards.

CardConnect

Collect credit card payments via CardConnect which is available in US and Canada

POLi Pay

Collect payments via bank transfer using POLi Pay in Australia and New Zealand.

Bambora APAC

Collect credit card payments using Bambora APAC available in Australia and New Zealand.

PayGate

Collect credit card payments using PayGate PayWeb around the world.

iPay88

Collect credit card payments using iPay88 which is popular around South East Asia.

Social Platforms

Facebook Accounts

Allow customers to log in using their Facebook account.

Google Accounts

Allow customers to log in using their Google Account.

Facebook Pixel

Track all pixel events in your online store to help measure your marketing ROI with Facebook advertising.

Other Services

Open Street Maps

Open street maps is used for map embeds and can be chosen as your maps data provider for delivery data.

Google Maps

Google maps can be used to acquire delivery data such as driving distance and driving time.

Tookan Delivery Management

Automatically create delivery requests in your Tookan account for new delivery orders.

Google Analytics

Capture data on all your website visitors with our Google Analytics integration.

Fully Integrated

With numerous payment gateways, social logins and analytic tools

Pricing

Grow your ordering platform with our low fixed price plans

30% discount on annual plans

Accept unlimited orders & bookings every month
Complete the self-setup process and start accepting online orders today
Get your own stunning website and take control of your online presence
Access a regular stream of updates and contribute ideas to be developed

Standard

For small businesses

£70

£70 £49

per store / month

Unlimited orders and bookings

All order types & services

Online ordering website

Landing page website
Promotional codes
Performance report
All system integrations
Custom domain w/ free SSL
5 Staff accounts

Ongoing product updates

Email support

Telephone support

Managed Onboarding

API access

Enterprise

For franchises and organisations

+£295

per month

Unlimited orders and bookings

All order types & services

Online ordering website

Landing page website
Promotional codes
Performance report
All system integrations
Custom domain w/ free SSL

Unlimited Staff accounts

Ongoing product updates

Email support

Telephone support

Managed onboarding

API access

Additional Services

Apps

Apple & Android App Store 

£49

per month

Get your own branded iOS and Android ordering app in the Google Play & Apple App Store. Only £49/month per app. We will upload it to your app store accounts for you.

Lift Off

Full account setup

£295

one time

If you’d prefer for us to configure your account and branding then we can manage your account setup for a £295 one off charge. This is optional as all configuration is available via our self-service ordering portal. 

Custom Site Design
Contact us
Looking to get your own stunning website for your restaurant? Let us handle the job, we are web development professionals who can deliver an excellent website at a fantastic price that is fast and customer centric.